- What are the do’s and don’ts of telephone etiquette?
- What is a etiquette?
- What should be avoided while being on a call?
- How do you greet someone on the phone?
- Why is cell phone etiquette important?
- How do you properly use a cell phone?
- Can you get fired for using your cell phone?
- How do I make my phone go Fuller?
- Can jobs take your phone?
- What are the rules for using a cell phone at work?
- What is the golden rule when dealing with a phone call?
What are the do’s and don’ts of telephone etiquette?
The Dos and Don’ts of Telephone EtiquetteDO – Smile when you talk to people.
DON’T – Be distracted.
DO – When you answer the phone, greet the caller warmly and advise who they are talking to.
DON’T – Shout or whisper.
DO – Speak clearly.
DON’T – Leave the caller on hold for too long.
DO – Make the caller feel welcome..
What is a etiquette?
The noun “etiquette” describes the requirements of behaviors according to the conventions of society. It includes the proper conduct that is established by a community for various occasions, including ceremonies, court, formal events and everyday life.
What should be avoided while being on a call?
Let’s take a look at the top ten things you should avoid doing when you answer the phone:Skip The Speaker Phone. … Ditch The Chewing Gum. … Avoid Distractions. … Eliminate Inconsistencies. … Limit Background Noises. … Don’t Whisper. … Don’t Shout. … Do Not Use Poor Equipment.More items…•
How do you greet someone on the phone?
A greeting. But, first things first: simply stating your company name isn’t enough. Begin your company’s greeting with “Hello,” or “Thank you for calling,” or, if most of your callers are in the same time zone, try “Good morning/afternoon.” Better yet, combine two or three of these options in your greeting!
Why is cell phone etiquette important?
Mobile phone etiquette is vital in public places as inconsiderate users can be a great disturbance to others. … When you speak on the mobile, ensure that you control the volume of your voice so that others are not ‘forced’ to listen to every single word of your conversation.
How do you properly use a cell phone?
Cell Phones and Health: 5 Tips for Using Your Phone WiselyDon’t Drive & Talk or Text. … Keep Your Phone Away From Your Body. … Choose a Phone with a Low SAR. … Use Your Landline When Possible. … Only Use When the Signal is Strong.
Can you get fired for using your cell phone?
In most states in the US, employment is “at will” meaning that an employee is employed at the will of the employer, and the employer can fire anyone for any reason. Well, almost any reason. … If your employee handbook has a cell phone policy and you are not adhering to the policy, you could be fired.
How do I make my phone go Fuller?
Prioritize Your Phone Usage. … Turn Off All Notifications. … Listen To Podcasts Or Audiobooks. … Download The Moment App. … Strike A Balance. … Use Distraction Blocking Features. … Text Only. … Get Rid Of Unnecessary Apps.
Can jobs take your phone?
Yes your employer is legally allowed to confiscate your phone while you are at work.
What are the rules for using a cell phone at work?
Assuming your employer doesn’t have a rule forbidding cell phone use at work, here are some rules to follow:Put Your Phone Away. … Turn Off Your Ringer. … Use Your Cell Phone for Important Calls Only. … Let Voicemail Pick Up Your Calls. … Find a Private Place to Make Cell Phone Calls. … Don’t Bring Your Cell Phone Into the Restroom.More items…
What is the golden rule when dealing with a phone call?
Listen carefully, speak clearly, and be friendly. Always begin a call by introducing yourself or your company, if applicable. Make sure your voice projects strength and clarity. Use good posture and sit up straight, with your feet on the floor when talking on the phone.